CU Senior Safeguard

The Cooperative Credit Union Association is proud to take a bold step forward in the fight to protect the elderly from financial abuse.
Introducing CU Senior Safeguard, an educational platform for credit union employees to learn more about elder financial abuse,
how to detect it and how to prevent it.

The certification provided by this program will support requirements outlined in the Senior Safe Act to allow a credit union safe harbor when it detects possible elder financial abuse.

Another version of CU Senior Safeguard is currently being developed to offer guidance to the elderly and their caregivers, providing them with the information they need to ward off this growing trend impacting seniors. Once completed, the information will be offered on the Better Values - Better Banking website (

Studies suggest that between 3 and 5 million seniors fall victim to financial abuse, costing them approximately $36 billion each year. In CCUA’s national survey conducted in 2017, data showed more than two-thirds of familial caretakers reporting that their elderly relatives were once a target of a fraud or scam, with 28% of the elderly actually being the victim of a scam. According to National Adult Protective Services, one out of nine seniors experiences financial exploitation but only one in 44 will ever report it. Individuals who have been targeted may not even be aware of it, and those who are suspicious of fraud may not report because they are too embarrassed, ashamed, or simply unaware of how to handle the situation.

Facing those alarming facts and statistics, it's time for all CCUA member credit unions to be trained and certified.

Produced in collaboration with EverFi, a leading national technology company that provides education through innovative and scalable digital learning, the CU Senior Safeguard program promises to equip all of us with the information we need to become a wall of defense for our elderly members and their caregivers and families.

Our members deserve our fullest trust and protection. Join with us and your credit union colleagues throughout our Association in taking a big step forward to combat elderly financial abuse.

Log in to access the "Member Only" section below and click the link to begin your training and certification process with CU Senior Safeguard!

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