Certificate Programs

There are several certificate programs available through CUNA’s Center for Professional Development.

Staff Training and Recognition Program (STAR)

STAR provides training for front-line staff in general credit union operations, as well as supplementary programs in accounting, consumer and advanced lending, member services, sales and technology.  After successful completion of three core modules and three track modules, a STAR certificate and lapel pin are awarded.  Click here to see a sample chapter


Management Enrichment Training Program (MERIT)

MERIT addresses management tasks such as hiring, training, delegating, managing performance, determining compensation, and strategic thinking and planning.  MERIT helps credit union managers develop exceptional leadership skills and learn how to succeed in a complex environment.  MERIT is a complete training system, providing top-notch professional training combined with flexible-learning through independent study.  Each course contains a student module and exam.  Click here to see a sample chapter.


Volunteer Achievement Program (VAP)

Volunteer Achievement Program courses focus on the educational needs of credit union volunteers.  Today’s rapidly changing credit union climate has credit unions relying more heavily than ever on the leadership skills of their elected officials.  In fact, to keep up with this pace more and more credit unions are requiring continuing education for their volunteers.  CUNA’s Volunteer Achievement Program (VAP) helps volunteers learn how to work together effectively, make informed decisions, and improve credit union performance.  You'll find learning opportunities here for both new and experienced volunteers.


Volunteer Leadership Program (VLP)

The Volunteer Leadership Program is designed to create a simplified approach to some rather complex subjects.  It provides credit union directors with a convenient, practical way to become certified in the areas of credit union operations, governance, compliance, and more.  Plus, through your studies and taking the online exams, you’ll earn your credentials as a Certified Credit Union Volunteer (CCUV) to prove you're an accountable credit union volunteer.


Regulatory Training & Certification Program (RegTraC)

Regulatory Training & Certification Program (RegTraC) is the premier training and certification program for credit union regulatory and compliance training. Organized into two levels, Level 1 for noncompliance staff and Level 2 for compliance staff, RegTraC provides information on credit union laws and regulations at your fingertips. Level 1 for noncompliance staff provides a general overview of each regulation and Level 2 meets the needs of staff directly responsible for compliance with a detailed discussion of each regulation.

CU Advance (CU Advance)

CU Advance is an interactive, competency-based learning program developed by CUNA Center for Professional Development. Learners take courses based on their own personal competencies, knowledge, training, and experience. CU Advance is offered through CPDOnline - start with a FREE 30-day trial today!


Credit Union Financial Counseling Certification Program (CU FiCEP)

Announcing a new option for receiving your certification in financial counseling! FiCEP is a self-study option to earn your certification right at your credit union. Modeled after our popular Certified Financial Counselors School, this program includes two parts of four learning modules each. When you successfully complete the proctored exams for both parts (eight total modules), you will be a Credit Union Certified Financial Counselor ready and able to assist your members reach their financial goals.


Effective online training for credit unions (CPDOnline)

CPDOnline is a web-based training service that includes everything you need to manage your credit union training program from start to finish. Its state-of-the-art online environment combines the ease of on-demand, self-study training with expertly-designed credit union courses, and personal assistance whenever it is needed. CPDOnline offers more than 200 online credit union courses designed to help the credit union staff, managers, and volunteers build credit union compliance, management, lending, member service, marketing, human resource, and other skills
through interactive courses and follow-up exams.


Further information about all these programs can be found on the CUNA website.