Filene Research Institute seeks responses on revenue survey—January 17 deadline

Filene and Aite Group are asking credit union CEOs, CFOs, and other finance professionals to complete a survey on how their credit unions are addressing the revenue imperative. Responses are due January 17.  Filene will share a complimentary copy of the report with survey respondents.

After three straight years of declining revenue from 2009 through 2011, the credit union industry saw an increase of revenue in 2012. But revenue increased by just 0.7 percent, still well below 2008 levels. As an industry, credit unions generated just a little more than half of what banks with more than $50 billion in assets were able to generate in non-interest income in 2012.

“Revenue generation is a top priority for credit union executives,” said Ben Rogers, research director at Filene. “Through this research we’ll look at where credit unions see revenue growth coming from, the biggest challenges credit unions face in generating additional revenue, and how and what credit unions are investing in to generate revenue.”

The research project is expected to continue over two months. The report will be released later in 2014.

This collaboration leverages Aite Group’s expertise in financial services, and Filene’s 25 years of research and innovation driving impact for credit unions and their members.

For questions regarding the survey, please contact the survey administrator at