Management Team

We’re here to help you, and we look forward to hearing from you. Team email addresses are listed below.

Cooperative Credit Union Association, Inc.
845 Donald Lynch Boulevard
Marlborough, MA 01752-4704

Phone: (508) 481-6755
Toll Free: (800) 842-1242
Fax: (508) 481-3586


President/CEO |  Paul Gentile  (BIO)

Executive Assistant & Office Manager Carla Lussier 

Senior Vice President - General CounselMary Ann B. Clancy  

Vice President, Advocacy |  Katherine Butler

Director, Communications & Governmental Affairs |  Carole Langiu

ControllerDawn M. Roberts  

Accounting Assistant |  Jamie Wiggins

Senior Vice President, Planning & Development |  
Bonnie L. Doolin

Director, Business Development, Sales & Services l  Dean V. Martino

Senior Vice President, Professional Development 
|  William F. Nagle

Director, Education |  Bernadette Hines

Manager, Seminars and Conferences Kimberly Zelch

Vice President, Compliance Services |  
Charlotte C. Whatley

Sr. Credit Union Compliance & Operations Specialist I  Kathy J. Leveille

Compliance Advantage - Compliance Specialist  l  Jeanne Reimonn

Compliance Advantage - Compliance Specialist |  Paul Silva

Compliance Advantage - Compliance Specialist l  Julie A. Thibodeau

Compliance Hotline: 800.842.1242, press 4

Chief Operating Officer, Insurance Agency
Robert F. Delaney, Jr.

Director, Sales, Members Insurance & MemberClose Bryce Jackson

Sales and Technical Support Specialist Lisa Costello

Administrative Assistant, Insurance Agency Daunielle A. McNeil

Senior Vice President, Strategic Communications Walter Laskos

Director, Communications & Community RelationsDonna M. Bevilacqua

Strategic Marketing & Communications Manager |  Cynthia Lepore

Senior Vice President, Delaware Operations |  Patrick Mahaney

Administrative Assistant |  Kathleen M. Garland

Administrative Assistant Sue Gurley